How can we help?

General Questions

• I’ve just booked my Wedding at Heaton House Farm, what next?
• What is a proposal?
• Do you offer a catering service for external events?
• How do I arrange a phone call with the catering team?

Menus

• How do I view your current menus?
• Do you provide bespoke menus?
• Will there be a supplement for a bespoke menu?
• Can I make changes to your current menus?
• Can I offer my guests a choice of dishes from the menus?
• What is included in the menu costs?
• How late can I make changes to my chosen menu?

Food

• Can you provide halal options?
• What food do you offer for children?
• Do I have to offer my guests canapes?
• Can I offer a two-course menu?
• Is there a Cake cutting fee?
• Do you offer cheese towers?
• How many of my evening guests do I have to cater for?
• Should I provide food and drink for my suppliers?
• View all articles in “Food”

Drinks

• Do you offer Corkage?
• When do we try the wine?
• Can you get in specific drinks for me?
• Can we offer our guests Tea & Coffee to be served after the wedding breakfast?
• What options are there for reception drinks?
• Do I have to offer reception drinks?
• I have guests who don’t drink alcohol. What can you offer them?
• Do you offer drinks packages?
• View all articles in “Drinks”

Food & Wine Tasting

• When do we attend our Food and Wine tasting?
• Do we have to contact you to book a tasting?
• We came for our food & wine tasting, when will I receive my catering proposal and payment plan?
• Is the proposal you make following our tasting final?
• Can I bring extra guests with me to my tasting?
• I don’t want to attend a food tasting, when will you make my proposal?
• How much does my Food & Wine tasting cost?
• How do you manage dietary requirements at food tastings?

Payments

• The menu for my wedding year is not available yet, can you tell me how much the food is going to cost?
• When do we have to start paying for our food and drink?
• Do I need to pay a deposit?
• How does the payment plan work- do I have to pay in full?
• How do I make payment and are your bank details the same as that of the wedding venue?
• Can I pay in one instalment?
• Am I able to make monthly payments?
• Can I pay for my catering in one instalment, closer to my wedding day?